ITMS Group Technical Assistance

Our technical support services quickly and dynamically meet the internal and external needs of each of our customers. We contribute at all stages: implementation, training and remote access.

  • We perform technical and specialized service on the 24/7 model.
  • We maintain any operational problems.
  • We offer training for your team members.

FAQ

When to request Technical Assistance?

In any situation where there are operational questions or lack of access to information sources and research and technology solutions.

What kinds of problems do you solve?

Any problem of internal or remote access, in addition to our technical staff, the quality department ensures productive access with effective results for research institutions.

What are the opening hours?

To ensure your productivity and high accessibility, we offer quality service 24/7.

Is there a guarantee of the service provided?

Yes, for the entire support or training subscription period.

FORM